Despite the fact that the web hosting service supplied by the different companies seems identical, each provider has a personalized platform with its own modifications and ways to carry out particular things. That is the reason why, an information-ridden knowledge base would be astonishingly useful both for persons with no previous experience and for tech-savvy users who will eventually discover how particular procedures are performed, but will waste precious time in the meantime. The purpose of such a knowledge base is to help make the service fast and easy to use, saving users a lot of time and energy. The outcome is more content clients, since they can swiftly find the information they want, and significantly less work for the tech support team, because usually most of the enquiries and difficulties that customers have are already included in the knowledge base. If the articles themselves are competently written and cover more topics, you’ll be able to find out more not only about your account, but also about the web hosting service as a whole.

Extensive Online Documentation in Shared Website Hosting

If you order a shared website hosting package from our company, you will be bestowed with access to our extensive online documentation where you will find info on virtually everything connected with our hosting services. The topics range from how to set up an e-mail address on your feature phone, to how to do various things using an .htaccess file. The articles are written in a simple-to-grasp way and offer comprehensive instructions on how to carry out a given operation inside your Hepsia Control Panel. You can also find information that’s not connected directly to Hepsia, for instance one that concerns web-based apps on your personal computer. The entire list of articles will be available in the Control Panel’s Help section, but those that are relevant to a specific section can be accessed on the spot. Since we’ve encompassed as many topics as possible, you will be able to get to know virtually everything associated with your hosting account.

Extensive Online Documentation in Semi-dedicated Servers

Our Linux semi-dedicated hosting plans include detailed online documentation where you will find info on all the features that our in-house created Hepsia hosting Control Panel comes with, as well as solutions to various questions and problems that you might chance upon. All configuration manuals feature exhaustive specifications, so you won’t have to worry about skipping something in case you are planning to export a database, for example. The troubleshooting articles include a variety of different viable reasons for specific issues and the solution for each one of them, so if you are not able to send email messages although you have the right settings, for example, you can swiftly see what the reason might be and fix the problem with a few clicks of the mouse in your email client. As Hepsia offers quite a lot of features, you’ll be able to find relevant articles in each section. If you’d rather examine all help articles, click on the Help link, which is located in the top right-hand side of the Control Panel.