Apart from having more resources, a reason why you could get your own server and use it instead of a shared hosting plan is the fact that you could install and run a large selection of software. With a shared account, you'll be able to use programs, that don't need root access and aren't installed server-side, so in the event that you need specific software for your sites, you cannot set it up on a shared web server. This is not the situation with a server of your own where you are able to install anything you wish. The downside is that you may not have much experience and handling your own machine is more complicated that managing a shared hosting account in which the provider manages most things. This is why we offer an extra service for our hosting server plans called Installation & Troubleshooting and you could make use of it any time you face any issues with the management of your server.

Installation and Troubleshooting in VPS Servers

The upgrade can be acquired with all VPS server plans which we offer and you could add it either during the signup or anytime after using your billing Control Panel. It includes an hour of custom work on your web server, so our administrators can assist you with software installation or setup. They could furthermore troubleshoot any piece of software which you have already installed if it does not work properly, so you won't need to waste time to discover what is wrong because they can aid you in a very quick and expert way. Since this is a one-time upgrade, you'll be able to get it only if you need it and if a given task takes less time, the rest of the minutes will be available for the future and shall not be reset in the end of the month. This upgrade is useful when you are unable to do something by yourself or if you have our Managed Services upgrade, but the half an hour of custom work it includes aren't enough for a specific task.

Installation and Troubleshooting in Dedicated Servers

The upgrade is available with all our Linux dedicated servers and provided you add it, our skilled administrators will be able to aid you with everything on your hosting server. This includes installing any third-party software which you may want to use on the web server and troubleshooting any script which operates badly or doesn't run at all. Our upgrade features one hour of work and in case a certain task isn't very time-consuming, we shall add the remaining time to your account. You'll be able to see how many minutes are left within your billing Control Panel and use them whenever you need support again. The Installation & Troubleshooting upgrade can be ordered at any time, so if you need something to be installed in the very beginning, you could add it to your order during the sign up process, while if you require help later, you can add it from the hosting server billing area. Half an hour of custom work are supplied with our Managed Services pack too, but if you require more work to be done on the hosting server, the Installation & Troubleshooting upgrade will be a guarantee that your applications shall be installed and set up in the very best feasible way.