Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • In the Web Control Panel you can find an in–depth Help section featuring multiple instructional articles and commonly asked questions. They are contributed by our support team of qualified technicians. Just type in your question and our smart platform will show you the most suitable answer.

  • Top quality support service

  • Instructional Videos

  • We have prepared a collection of educational video tutorials that visually show how to tackle a common problem connected with your Linux shared website hosting account. You will find the instructional videos in the Help Center.

  • Intuitive help center

  • A 60–Minute Response Time Guarantee

  • We back up our semi–dedicated servers with a round–the–clock support service and a one–hour ticket response time guarantee. Our accomplished techs will be at your disposal around the clock to attend to your questions and to solve any problem that you may face. Just submit a client support ticket from the Help Center and we’ll respond back to you right away.