1 hour ticket response
We are specialized in supplying a swift and proper response to each trouble ticket posted by a user. Our expert help desk team representatives will review your query and will think of the most efficient solution. We offer a 1–hour response time guarantee for all tickets. In fact, our average response time has proved to be twenty minutes.
An Exceptional Help Desk Service
Each member of our client care staff has several years of experience in the Linux shared website hosting niche and almost all of them have been with us for at least 5 years. They all are ready to answer all your questions in the most professional manner possible.
An Easy–to–Browse Help Center Section
Built into the Web Control Panel is an intuitive Help Center, which features a variety of information sources. You can browse through a routinely updated knowledge base featuring web hosting account administration articles and website administration articles, check out our step–by–step video tutorials or have a look at our F.A.Q. database.
